Insurance Information

Insurance claims are processed through Floyd County Medical Center. The hospital admission staff is trained to work with Medicare, Medicaid, Blue Cross/Blue Shield (Wellmark), United Health, and other major insurance plans and providers.  They are always happy to help you with your questions.

Prior to your first visit with us you will need to stop at the hospital admissions office and provide them with your insurance information.

If your plan requires pre-approval please have this completed before you stop in the admissions office. Many times your physician will help you with this.


Claims for physical therapy services provided by Special Medical Services usually go toward your deductible and Co-pays usually are not applied. Please check your specific plan document if you are concerned about this or contact the hospital admission staff and they will be glad to help you.

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Contact Special Medical Services

800 11th Street
Charles City, IA 50616
Phone: (641) 228-6344
Fax: (641) 257-4339

Clinic Hours

Mon-Fri, 7:30am - 5:00pm